Training Headset Bundle - XS 825 Headphones, Poly MDA524 USB-C & Y Splitter w/ Mute Button, Compatible w/ Teams, Zoom, UC Platforms, Deskphones & PC Softphones - for Coaching, Monitoring & Support

Description

• Global Teck bundle of 4 Items: Includes two XS 825 stereo headsets, coaching y splitter cable with mute button, Poly MDA 524 usb-c adapter, and GTW insert
• Dual headset setup: Allows trainer and trainee to listen simultaneously; supports whisper coaching, silent monitoring, and live call evaluation; improves communication quality and ensures consistent agent performance
• Wide compatibility: Works with deskphones, laptops, and usb-c devices; compatible with microsoft teams, zoom, ringcentral, avaya, mitel, and cisco uc platforms; plug and play design supports both digital and traditional phone systems
• Professional sound: Delivers wideband audio and noise reduction for crystal-clear voice quality; ensures professional communication even in noisy call center environments; designed for comfort during long sessions
• Mute and control: Coaching splitter includes inline mute and volume controls; allows supervisors to guide trainees privately and manage microphone access; promotes compliance, privacy, and effective training supervision

The Global Teck Training Headset Kit is a complete, ready-to-use solution for call centers, customer support teams, and corporate trainers who need to monitor, coach, and improve live conversations. It includes two XS 825 stereo headsets, a coaching splitter with mute button, and a Poly MDA524 USB-C adapter. Everything required for professional call monitoring and agent training. This bundle allows both the trainer and trainee to listen to the same call simultaneously for whisper coaching, evaluation, and real-time guidance. The inline mute control ensures privacy and compliance during sessions, giving supervisors complete control of the training experience. The XS 825 stereo headset features wideband audio and noise-canceling microphones, delivering crystal-clear voice clarity and natural sound quality, even in noisy environments. Designed for comfort, they feature cushioned ear pads and adjustable headbands for long-term wear during extended coaching sessions. The included Poly MDA524 USB-C interface provides plug-and-play integration with modern devices and unified communication systems. This kit is compatible with Microsoft Teams, Zoom, RingCentral, Cisco Jabber, Avaya, Mitel, and other UC platforms, as well as traditional deskphones through supported adapters. Whether youre coaching agents on digital softphones or physical phone systems, it connects seamlessly across multiple environments. Ideal for call centers, sales teams, training departments, and customer support organizations, this bundle delivers the flexibility, clarity, and control needed to elevate communication performance. Train smarter, monitor effectively, and enhance every call with this all-in-one professional coaching solution. What's in the box: Two XS 825 Stereo Headsets Coaching Splitter Cable with Mute Button Poly MDA 524 USB C Adapter GTW Insert

Shipping and Returns

• We offer tracked shipping on all orders. Tracking information will be shared as soon as the order is dispatched.
• Please check the delivery estimate before adding a product to the cart. This is displayed for every product on the website.
• Available shipping methods and charges will be displayed at the time of checkout, depending on your exact location.
• All customers are entitled to a return window of 14 days, starting from the date of delivery of the product(s).
• Customers are advised to read our return policy for details of the return process, eligibility, refunds as well as cancellations or exchanges.
• In case of any issues or concerns about Shipping or Returns, please contact us and we will be happy to help.